SHIPPING & RETURNS

Orders will be sent directly from www.coreevo.com through their logistics operators. Only orders received from EU countries or belonging to EFTA will be served.

The calculation of shipping costs occurs dynamically depending on the products you have in your shopping cart and destination. The transportation fee by amount and destination can be seen on the Shipping Rates page

In the event that there is no person responsible for receiving the package at the indicated delivery address, a notice will be left with a telephone number to call to confirm at what time they can deliver the goods. The transport agency will store your package in its warehouses approximately 2-3 days before returning to our facilities.

If you do not receive your purchase in the estimated time you should contact the Customer Service of www.coreevo.com. You can write to acastanera@me.com or call +34629741503. From the moment we have your notification we will take the necessary steps to find out why you have not received it in the agreed time.

Returns
If you find a defective product in the received order, please contact acastanera@me.com or call +34629741503

You can return the merchandise to us as long as you communicate your intention within one week after the order is received and as long as you keep your packaging in optimal condition. To do this you must contact us at acastanera@me.com, call +34629741503 or you can also use our contact section.

Whenever the return responds to product defects, www.coreevo.com assumes the shipping costs caused by the return. You can replace it or replace it with other items.

If the reasons for return are outside www.coreevo.com, that is, if the merchandise is in perfect condition but nevertheless you want to return it, you must send the product in its original packaging and in perfect condition. The expenses incurred in the return will NOT be borne by www.coreevo.com.