PRIVACY POLICY

Coreevo is aware of the importance of guaranteeing the right to privacy and data protection of Users and, in this regard, in compliance with REGULATION (EU) 2016/679 of Data Protection, and therefore in relation to the treatment of your personal data, we inform you below about the following points related to the processing of personal data through this website:

Responsible for the treatment:

  • Identity: Coreevo Sport s.l.
  • NIF: B64525280
  • Postal Address: Muntaner, 477 1º-1ª CPOS 08021 of Barcelona, province of Barcelona in Spain.
  • Phone: 937198548
  • Email: info@coreevo.com

Purpose

Depending on the form that the User completes in each case, the data may be treated for the following purposes:

  • Registered users:

The information you provide in the registration form is used for the management of users of the website, so that you can access your profile, check your orders and make your purchases without having to re-enter your identification data (name, surname, email and telephone) and delivery address. You can modify your profile settings whenever you want.

Coreevo will not admit attempts of false registrations or that supplant the identity of persons or companies, the supply of false information in the registration form will imply the automatic withdrawal of the User. Coreevo reserves the right to verify the information provided by the User by telephone check.

  • Newsletter:

In the cases in which you give us your consent as provided in article 21 of the Law of Services of the Information Society, we will use your identification and contact information to send you information about news of the website, news of interest, as well as promotions and offers of our products and services. The channels we usually use are: email, postal mail, telephone, SMS, Push message, but only if you give us your consent.

  • Contact:

The personal data that you provide us through the contact form will be treated only to answer your question or request. The information collected is limited to identifying and contact data, as well as data related to the nature of the request addressed to us.

  • Sample application:

The personal data that you provide us through the form will be treated only to meet your request for sending samples of the selected products.

  •  Complaint Form:

The personal data you provide us through the form will be treated only to address your claim.

  • Returns form:

The personal data that you provide us through the form will be treated for the evaluation and management of the requested return or exchange and the collection of the product if necessary.

Other purposes: The information provided may occasionally be used to:

  • Surveys to improve our services
  • Manage requests for information, suggestions and customer complaints for management and resolution.

Legitimation

The basis that legitimizes the data processing is the User's own consent and acceptance in each of the sections in which personal information is collected. The User has the right to withdraw consent at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.

In relation to the processing of data for commercial purposes through telematic means, in cases where there is a prior contractual relationship between the parties, the communications concern products or services related to those previously requested by the interested party, and will has given the possibility to the User to oppose the processing of their data by marking unmarked boxes, the basis that legitimizes the treatment is based on the provisions of article 21.2 of Law 34/2002, of July 11, of services of the Information Society.

In each commercial communication that is sent to the interested party, they will be given the possibility of expressing their opposition to receiving new communications.

Recipients

We inform the User that the treatment of the information collected through this website does not imply international data transfer. In relation to the recipients of the information, we inform you that in the case that you make an online purchase that must be delivered to the address you indicate or a return that must be collected at the address indicated, in the package sent Your name and surname, delivery address and telephone number will be detailed. This last data will be included to allow contact between the transport company and the recipient in order to facilitate the delivery process.

Rights

Access, rectification, portability. To enforce these rights, the User can send an email to acastanera@me.com or send a letter to the following address:

Muntaner, 477 1º-1ª CPOS 08021 of Barcelona, province of Barcelona in España

indicating the changes you want to exercise.

In the cases in which you consider that during the processing of data by Coreevo Sport s.l. the rights regarding data protection of the interested party have been violated, especially when you have not obtained satisfaction in the exercise of your rights. The User may submit a claim to the competent Data Protection Control Authority.